Terms and Conditions for Shipping

This site is owned and operated by Dalmia Tea Packaging (P) Ltd. If any user indulges in accessing information or purchasing products from this website, it is implied that he or she accepts the terms and conditions of shipment mentioned below. Hence, all users are kindly requested to go through the agreement before making a purchase.

Terms of Service

All product orders made on this website are accepted on the basis of their availability and dispatched by the company through the logistics partner and the mode of transportation it finds suitable.

The company reserves the right to reject, cancel or limit the order made by a customer. These restrictions may be placed per order or per person.

All orders are dispatched within 48-72 hours and further delivered within 5-7 business days. However, the company is not held responsible for delay in delivery once the products have been dispatched.

The cost of transportation shall be borne by the customer and shall be mentioned by the company.

In the event of loss of goods in transit, the company is liable to incur the expenses which are subject to the amount paid by the customer during the time of purchase.

Terms of Payment

The customer shall have to create an account and provide contact details, address of delivery, email ID and payment details before making the final purchase. The invoice generated includes the MRP of goods as well as the shipping cost. All payments are to be made in INR only. 

The company is authorized to accept payments from the payment provider chosen by the customer upon the order confirmation. The company also reserves the right to rectify any errors in pricing even after the payment has been made.

The above terms and conditions apply to all users wiling to purchase from this website. To know more, you may check our return policy and security policy. For any other queries, you may contact us at above mentioned email address.